Branded delivery tracking & customer communication

Deliver a seamless, on-brand experience with Shipday. Share real-time tracking, add custom ads, send text updates, and customize your driver app to match your brand.

4.7

6,000+ businesses

Real-time delivery tracking

Share a live tracking link via SMS so customers know exactly when to expect their order.

Custom Ads on tracking page

Promote menu items, discounts, or special offers directly on the customer tracking page.

Customizable Driver App

Match the Shipday Driver App interface to your brand colors and logo.

Why it matters

Running a delivery operation means juggling reviews, staff management, customer calls, and dispatch decisions—all at once. AgentFlow takes the pressure off by assigning specialized AI agents to handle repetitive tasks, flag issues, and provide actionable insights, so you can focus on growing your business.

Trusted by 6000+ businesses worldwide

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20% faster delivery with a branded experience

Real-time delivery tracking

Give customers full visibility into their order with a live tracking link shared via SMS. They’ll always know exactly when to expect delivery.

Custom branding & ads

Transform the tracking page into an extension of your brand. Add your logo, colors, and customize the Shipday Driver App to reflect your identity.

Customer feedback & notifications

Engage customers during and after delivery with instant feedback requests and timely updates on their order status.

Delivery confirmation

Reassure customers the moment their order is delivered with clear confirmation via text or email. This helps reduce uncertainty and creates a more reliable customer experience.

How it helps your business

Increase customer trust

Real-time updates reduce uncertainty and boost confidence in your service.

Boost repeat orders

Promotions on the tracking page keep customers engaged and coming back.

Reinforce your brand

Every digital touchpoint—from tracking links to driver interactions—matches your brand identity.

Improve efficiency

Fewer “Where’s my order?” calls free up staff time.

FAQs

Can I customize the look of the tracking page?

How do customers receive the tracking link?

Can I use the branded driver app for all my drivers?

Can I change the ads on the tracking page anytime?

Does the system send delivery confirmations automatically?

Deliver on your brand promise.

With Branded Tracking & Customer Communication, every order is a chance to delight customers and strengthen loyalty.