4.7

6,000+ businesses

Grow your delivery business without the commissions

Manage deliveries with your own drivers, 3rd party fleets, or both. Shipday automates dispatch, sends proactive customer updates at every step, and turns happy deliveries into 5-star reviews.

Any driver fleet, one system

No drivers? We connect you to 3rd party fleets instantly. Have your own? Manage them with full fleet tools. Or set up hybrid dispatch between both

Grow your brand and customer loyalty

Every delivery builds your brand — with branded tracking pages, custom promotions, and SMS re-engagement that keeps customers coming back to your restaurant

Automated customer recovery

Catch unhappy customers right after delivery — automatically route their feedback privately before it becomes a public review

Get more 5-star Google reviews

After every successful delivery, happy customers are prompted to leave a Google review — automatically, at the perfect moment

Trusted by 6,000+ businesses worldwide

Restaurant like yours are already doing this

Fast casual, wings, tacos, home kitchens, multi-location groups — not just pizza shops

50%

more delivery revenue

Steak out

New Jersey

3X

more delivery order

Wanisa Home Kitchen

Brooklyn, NY

90%

fewer customer follow-up calls

PizzaHQ

Newport Beach, CA

HOW IT WORKS

Here's how delivery works with Shipday

From the moment a customer orders to the review they leave after — here's the full flow

1. Customer orders from your channel
   Your website, app, or phone line — they're ordering from you.
2. Best driver gets assigned
   In-house, on-demand, or hybrid — based on rules you set.
3. Customer tracks their order under your brand
   Your logo, your colors, SMS updates. It feels like your restaurant, because it is.
4. Instant feedback from every order
   Collect feedback, prompt a Google review, bring them back with SMS. The relationship is yours.
5. Recovery and repeat orders on autopilot
   Unhappy customers get private follow-up automatically. Happy ones get repeat order reminders — so they come back without you lifting a finger.

“If you’re not using Shipday, you’re leaving money, time, and reputation on the table. It’s not optional in 2026 — it’s essential.”

Patrick Cheng

Google Review Capture

Prompt happy customers to leave a Google review after delivery. Route unhappy ones to private feedback first

SMS Campaigns

Re-engage past delivery customers with targeted SMS — new menu items, promotions, reorder reminders

Customer Data Ownership

Every order gives you name, contact, order history, and address. Build a customer list that's actually yours.

Recover refunds effortlessly and save time

Eliminate the hassle of refunds with AI-powered automation, ensuring you get your money back quickly and efficiently.

Local restaurants love Shipday.

Learn how businesses like yours are scaling their operations with Shipday

“Shipday helps us exceed expectations with superior delivery services.“
Avery Ward
Little Italy Ristorante

groveport, OH.

“Text reminders and ETAs delight customers; our team easily tracks 45 drivers.“
Shannon
Scratch Culinary

“We experienced more than 90% reduction in customer follow up calls.”
Jason
PizzaHQ

“User-friendly software with great customer service. Ideal for delivery needs.“
Jennifer Goff
STL Skip The Line

FAQs

Does Shipday charge commissions on deliveries?
Can customers track their deliveries in real-time with Shipday?
Does Shipday support both in-house and third-party delivery drivers?
Is Shipday compatible with my existing online ordering system?
How can Shipday help my restaurant receive more Google reviews?
What kind of customer support does Shipday offer for restaurant owners?